Experience

Mercy For Animals

Philanthropy Officer                                August 2021 – February 2024 

• Fundraised over $1,636,864, including soliciting and closing five six- and 37 five-figure gifts
• Advanced the work of Mercy For Animals by identifying prospective major donors, cultivating and sustaining relationships with them, and soliciting major gifts ($10,000 and above)
• Formalized and managed major donor programs, created annual strategies for all portfolio donors (including monthly benchmarks and reviews), and coordinated visits between the president and major donors during trips across the United States
• Managed a portfolio of about 120 major-gift donors
• Met or exceeded monthly metrics for visits, solicitations, and proposals
• Consistently reviewed portfolio, cultivated new prospects, and disqualified others as necessary
• Involved leadership in the cultivation and solicitation process whenever appropriate
• Served as donor liaison for major-donor fundraising events
• Maintained donor data in fundraising database and prepares funding proposals and stewardship reports 
• Assisted with fundraising appeal planning and execution, donor relations, database conversion, and other joint projects within the Development Department
• Worked with donors on bequests and other planned gifts
• Adhered to all organizational policies and procedures
• Performed any other duties assigned by the team leader
  
  

Florida State University Foundation

Senior Development Officer                     October 2017 – August 2021

• Fundraised over $3,404,946, including soliciting and closing six six- and 44 five-figure gifts
• Managed a portfolio of ~170 constituents, including alumni, parents, friends, foundations, and corporations
• Worked with college, foundation, and university faculty and staff to develop and execute strategic fundraising initiatives on behalf of the college, foundation, and university
• Established and maintained relationships including assessing, cultivating, soliciting, and stewarding prospective, current, and former donors
• Planned, initiated, and assisted in direct activities and events that enhance alumni, parents, and friends’ affiliation with the college, foundation, and university 

Ruffalo Noel Levitz

Senior Manager                                               December 2016 – July 2017

• Oversaw productivity of calling campaigns measured by ROI, dollars, and pledges, contract completes and hours, and other internal budget and efficiency metrics resulting in 57,200 pledges and $6,748,600, 341,200 completes, and 94,900 hours
• Managed and budgeted expenses while providing status updates weekly, monthly, and quarterly to ensure the team is tracking contract hours or completes, employee incentives and appreciation, recruitment and office supply budgets
• Performed daily, weekly, and long-term statistical analysis
• Monitored, measured, and acted when calling performance was not on pace to achieve key metrics
• Devised ways to optimize procedures and keep remote staff motivated including weekly check-ins, one-on-ones, and team meetings via conference call, screen-sharing, and video to foster a team environment
• Trained, developed, and managed 8 Program Center Managers and/or Directors at 7 onsite locations
• Interviewed and hired 3 Program Center Managers
• Visited assigned program sites regularly in coordination with senior management to ensure compliance
• Enforced call centers' policies and procedures

Program Center Manager                   October 2013 – December 2016

• Secured 31,800 pledges and $3,154,300 dollars in 337,700 completes and 77,500 hours satisfying multiple clients’ primary goals such as ROI, credit card metrics, dollars, and pledges within the contractual obligation of completes and hours
• Generated statistical and financial reports, forecasts, and projections
• Maintained positive relationships and collaborated with clients, senior management, project team, and student staff
• Mentored and trained fellow Program Center Managers
• Recruited, interviewed, hired, trained, developed, and managed staffs of 25-75 student fundraisers and supervisors
• On-boarded both domestic and international call centers
• Managed site-specific human resources

Apprentice, Supervisor, &  Caller  September 2010 – October 2013

• Apprentice: Received 40 additional hours of training over 4 months, covering a variety of topics specific to the role of Program Center Manager, submitted a monthly log outlining topics covered and any areas they need additional assistance
• Supervisor: Led, managed, and motivated shifts of 25 callers, evaluated caller performance by analyzing metrics and coaching calls
• Caller: Called alumni, parents, and friends of Boston College on an automated dialing system to share university news, update demographic information, and solicit for a donation to the annual fund, personally fundraised over $275,000

Education

Florida State University, Tallahassee, FL

• Masters of Business Administration

Boston College, Chestnut Hill, MA

• Bachelor of Arts in English and Psychology
• Minor: French

Université Paris Diderot, Paris, France

• Semester abroad, complete immersion, homestay

Volunteer Experience

Boston University Professional Fundraising Certificate Program

   Mentor                                                                           May 2021 – Present

Florida State University

FSUShadow                                                                August 2021 - Present

• Connects with students for one-day job shadowing opportunities. 

ProfessioNole Mentor                                                 May 2021 – Present

• Provide students with in-depth knowledge about a specific industry or career field
• Develop skills and confidence in cross-generational communication
• Expand range of career prospects and strategies, provide feedback on job and internship materials and personal brand
• Build confidence and motivation to achieve goals
• Teach how to navigate challenges and move forward professionally
• Have regular opportunities to discuss career issues in a safe environment

Association of Fundraising Professionals Florida Big Bend Chapter

Communications Chair                        September 2019 – August 2021

• Directed the Chapter's efforts in promoting the Chapter, AFP, philanthropy, and the fundraising profession.
• Worked in a number of ways to effectively market Chapter events to members, nonmembers, the media, and the general public
• Managed social media accounts including the official AFP website, Facebook, Instagram, LinkedIn, and Twitter

Leon County Humane Society

Reception Volunteer                            September 2017 – October 2017

• Answered phone calls, takes messages, and forwards calls
• Greeted and welcomed visitors and informed staff of visitors' arrivals
• Wrote copy
• Personally fundraised $375 in support of the 2017 Walk and Wag: Humane Heroes

Continuing Education

Association of Fundraising Professionals (AFP)

• AFP ICON 2024, Toronto, ON April 7-9, 2024
• AFP ICON 2022, Las Vegas, NV May 2-4, 2022
• AFP ICON 2021, Virtual June 28-30, 2021
• Storytelling for Fundraising Success, Online June 16, 2021
• Maximizing Support Across Spectrums, Online March 23, 2021
• National Philanthropy Day, Online November 19, 2020
• Ian Adair: Mental Health & Mobile Strategies for Nonprofits, Online August 26, 2020
• Donor Search Happy Hour, Online July 28, 2020
• AFP Big Bend Zoom Program, Online June 3, 2020
• AFP After Hours, Online April 21, 2020
• AFP Big Bend Social, Tallahassee, FL February 26, 2020
• GoalBusters’ 6 To-Do’s for Fundraising in January, Tallahassee, FL January 22, 2020
• AFP ICON 2019, San Antonio, TX March 31-April 2, 2019

Council for Advancement and Support of Education (CASE)

• CASE All Districts Online Conference, Online February 16-18, 2021
• Structuring Major Gifts, January 2020, Phoenix, AZ January 8-10, 2020 

Advancement Resources

• Professional Relationships with Donors September 25, 2020 
• The Art and Science of Donor Development March 15, 2015-December 17, 2016

COPC, Inc.

• COPC® High Performance Management Techniques Certified, February 2017

Animal and Vegan Advocacy Summit (AVA)

• Animal and Vegan Advocacy (AVA) Summit, Washington, DC October 20-23, 2022

Reducetarian Summit

• Reducetarian Summit, San Francisco, CA May 12-14,2022

LEAD For Farmed Animals

• LEAD For Farmed Animals, Newport Beach, CA March 23-25, 2022